Refund Policy

Merchandise Refund

We work with a print-on-demand drop shipper called Printful. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! This takes the load off us, so we can make content for you! If you have any problems with your order, please check out the Printful Support page. Here is their Return Policy:

What’s your return policy? We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@printful.com!

Do you offer refunds? Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at support@printful.com with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color? At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know at support@printful.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Classes/Webinar Refund

Thank you for choosing to participate in our classes/webinars. We are committed to providing a valuable and enriching experience. Please review our refund policy outlined below:

Refund Eligibility

1.1 Cancellation by Participant: If you need to cancel your enrollment in a class/webinar, you may be eligible for a refund depending on the following:

Full Refund: If you cancel [number of days] days before the start date of the class/webinar.
Partial Refund: If you cancel [number of days] days before the start date, a partial refund may be provided, subject to deduction of any applicable administrative fees or costs incurred.

1.2 No Show or Late Cancellation: No refund will be provided if you fail to attend the class/webinar or cancel after the specified deadline.

Refund Process

2.1 Requesting a Refund: To request a refund, please contact our customer support team or follow the instructions provided in your enrollment confirmation email. Include your name, contact information, and the details of the class/webinar you wish to cancel.

2.2 Refund Amount: Refunds, if eligible, will be processed for the amount paid for the class/webinar, minus any applicable administrative fees or costs incurred.

Non-Refundable Items

The following items are non-refundable:

Digital course materials or resources provided as part of the class/webinar
Access to recorded sessions or online materials

If you have any questions or need assistance with a refund for a class/webinar, please contact our customer support team at [Insert Contact Information].